Privacy Policy

Data we collect

Account and identity data (name, age, email, country, city); profile data you provide (profession, life vision, partner preferences, free-text answers); photographs and, optionally, a voice recording; usage and communication data (matches, messages, email engagement); and payment status (handled by Stripe — we do not store card numbers).

Why we use it, and our legal basis

To provide the matchmaking service and manage your account and subscription (performance of the contract); to review profiles and propose introductions, including artificial-intelligence analysis of the content you share on the platform to improve the quality of matching and of the service (contract and legitimate interest, see “AI analysis” below); to translate messages into your correspondent’s language (contract); to send service notifications (contract) and marketing communications (consent, withdrawable at any time); to meet legal and accounting obligations (legal obligation); and to ensure safety and prevent abuse (legitimate interest).

AI analysis and personalised support

To offer you better-suited introductions and advice, we use artificial intelligence to analyse the content you share on Adorée: your profile, photographs, voice, your activity on the platform (introductions accepted or set aside, requests, replies) and the messages you exchange with other members. This analysis helps us understand what you are really looking for, choose the most relevant introductions, send you useful advice, and detect fraudulent or abusive behaviour.

Legal basis: our legitimate interest in providing a high-quality, safe introduction service. Every resulting action (an introduction chosen for you, a piece of advice sent) is reviewed and approved by a member of our team: no decision producing a legal or similarly significant effect is taken in a fully automated way.

What we learn from a conversation is never shared with the other member. We do not seek to infer your health, origin, opinions or intimate life. Analyses are kept for as long as your account is active and deleted with it.

You may object at any time to the analysis of your messages and photographs by writing to hello@clubadoree.com. We will then stop this analysis; the moderation needed for members’ safety will continue to apply.

Processors and recipients

We share data only with processors acting on our instructions: Supabase (database and file storage), Vercel (hosting), Brevo / Sendinblue (email), Stripe (payments), and AI providers acting as processors for the analysis, translation and moderation described in this policy (Anthropic, for text, messages and photographs, and OpenAI, for voice transcription), which do not use your data to train their models; and, for advertising measurement only and subject to your consent, Meta Platforms (Facebook/Instagram) and Google (see Cookies below). Your profile is only ever shown to a member after a hand-reviewed, mutually accepted introduction — it is never public.

International transfers

Some processors are located outside the EU (e.g. in the United States). Such transfers are governed by appropriate safeguards, in particular the European Commission’s Standard Contractual Clauses.

Retention

We keep your profile and account data for as long as your account is active, and for up to three years after your last activity in order to handle any follow-up and prevent abuse. Invoicing and accounting records are kept for ten years, as required by French law. Marketing consent and unsubscribe records are kept for up to three years from your last contact with us. Photographs and voice recordings are deleted when you delete your account. You can request deletion at any time.

Your rights

You have the right to access, rectify, erase, restrict and port your data, to object to certain processing, and to withdraw consent at any time. To exercise these rights, contact hello@clubadoree.com. You can unsubscribe from marketing emails using the link in any such email; this does not stop essential service notifications. You also have the right to lodge a complaint with your supervisory authority (in France, the CNIL).

Cookies and similar technologies

We use cookies strictly necessary for the site and your session to function. We also use Google Analytics 4 to measure audience and understand how the site is used, and a first-party attribution cookie that remembers which channel or campaign brought you to us (for example a link in one of our emails or on social media), kept for up to 90 days.

With no cookie and nothing stored on your device, and even if you have not accepted the banner, we keep in the browser’s memory, for the length of your visit, the fact that you arrived from a search engine or an AI assistant (a closed list: Google, Bing, ChatGPT, Perplexity, Claude and equivalents) and the landing page. These two items are sent only if you yourself submit an application, and are used solely to learn whether our public pages bring in members. Any other referrer is ignored.

For our advertising, and only after you have given consent, we use the Meta (Facebook/Instagram) Pixel and Google advertising tags to understand which campaigns bring new members and to reach comparable audiences. When enabled, the Meta Pixel may use “advanced matching”, which sends a hashed (irreversible) version of your email address to Meta solely to attribute conversions — never your profile content, photographs or messages. These advertising cookies and tags load only after you accept them in our cookie banner, and you can withdraw your consent at any time. We never sell your data.