Terms of Service

1. The service

Adorée is a private matchmaking club connecting Ukrainian women established in Europe with European men seeking a serious relationship. Profiles are never public. Each profile is reviewed by hand before any introduction is made. Adorée is an introduction service: it does not guarantee any match, response, meeting or relationship.

2. Eligibility

You must be at least 18 years old and legally able to enter into a contract. Membership is personal. We may decline or close any application or account at our discretion, in particular where conduct is disrespectful or where information provided is false.

3. Membership and pricing

Adorée is free for women, always. They are never asked to pay — not now, not later.

For men, registration is free and requires no card. Free access lets you receive introductions, be visible to women members, see who is interested in you, and signal your own interest three times. Those three signals are granted for the lifetime of the account and do not renew. Free access does not allow you to write or read a message.

Payment happens at two moments only: when you want to open a conversation, and when you want to signal interest a fourth time. The first can be settled either by unlocking that conversation or by subscribing; the second requires a subscription. Three options exist:

Unlocking a conversation — €19, a single payment. It opens one specific conversation, permanently. This is not a subscription: nothing renews and no further amount is charged on that basis.

Premium — €49 per month. Opens every conversation at no extra cost, lets you write first, and allows four conversations open at the same time.

Elite — €99 per month. The same rights, ten conversations open at the same time, and personal support.

The Essential plan at €29 per month is no longer offered. Members who were subscribed to it keep their €29 rate and the benefits granted to them, for as long as their subscription remains active and uninterrupted; cancelling is final and does not allow a return to that plan.

Founder pricing is locked for the entire lifetime of the subscription: a later increase in our prices does not apply to a running subscription. The number of founding places is limited.

Prices are shown in euros, inclusive of all taxes. The amount displayed is the amount charged.

4. Billing, renewal and cancellation

Unlocking a conversation is a one-off, final purchase. It never renews. The conversation stays accessible with no time limit, including after a subscription is cancelled or any other payment stops.

Premium and Elite subscriptions are billed monthly and renew automatically until cancelled. Payments are processed by Stripe; Adorée does not store card details.

You may cancel at any time from your account or by contacting hello@clubadoree.com. Cancellation takes effect at the end of the current paid period, and access continues until then. Except where the law provides otherwise, paid periods already started are not refunded on a pro-rata basis.

The number of simultaneously open conversations is a cap on opening new ones, not a time limit: a conversation already open stays open. A conversation unlocked individually does not occupy any of those places.

5. Right of withdrawal

If you are a consumer in the EU, you generally have a 14-day right of withdrawal.

For a Premium or Elite subscription: by subscribing you expressly request that the service begin during that period. You acknowledge that your right of withdrawal is lost once the service has been fully performed, and is reduced proportionally to the service already provided.

For unlocking a conversation at €19: the service is supplied in full and immediately upon payment, since the conversation opens at once. By confirming payment you expressly request that immediate performance and expressly waive your right of withdrawal, which is lost as soon as the conversation opens. This waiver is shown to you and must be accepted on the payment screen.

Where the right of withdrawal still applies, contact hello@clubadoree.com to exercise it.

6. Member conduct

You agree to provide accurate information, to treat other members with respect, and not to use Adorée for any unlawful, commercial or harassing purpose. Photographs and voice recordings must be your own. First messages, and messages containing contact details, are reviewed before delivery. We may suspend or remove any account that breaches these rules.

7. Liability

Adorée provides an introduction service with reasonable care but makes no guarantee as to outcomes. To the extent permitted by law, our liability is limited to the amount you paid over the three months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

8. Personal data

Your data is processed as described in our Privacy Policy (/privacy). You can unsubscribe from marketing communications at any time via the link in our emails, without affecting service notifications.

9. Governing law and disputes

These Terms are governed by French law. In case of a dispute, please first contact us at hello@clubadoree.com so we can seek an amicable solution. As a consumer, you may also turn to a consumer mediator free of charge; contact us to obtain the details of the competent mediator, or use the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr. Failing amicable resolution, the competent courts shall be those designated by applicable law.

10. Changes

We may update these Terms; material changes will be notified by email or in-app before they take effect.